Non-smoking rooms We have a non-smoking policy for all of our guest rooms and buildings. In the event that a room or other interior space needs to be cleaned due to any measure of smoke residue or damage the guest will be assessed a $200.00 cleaning fee. This fee will be assessed at the determination of Glen Eyrie management and charged to the credit card on file. Reservation, Payment, and Cancellation All reservations require a credit card to guarantee the reservation. Credit Cards are authorized at the time of check-in and payment is collected at the time of departure. Cancellations made prior to 3pm on the day before arrival will be made without penalty. Cancellations made after 3:00pm on the day before arrival will incur a full night charge plus taxes. No-Shows will be charged the full cost of all nights of the stay plus taxes. Reservations made at promotional rates may have additional cancellation policies including, but not limited to: prepaid, non-refundable, 7 day change requests, and 48 hour cancellation. Please see the unique policies of each promotion listed on main pages of the website and in the respective confirmation letter for each promotion.